Product Recall
Product Recall - Important Notice Single / Double & King Size Heated Blankets
Help Centre
-
Help Centre
Visit the Cherry Lane Help Centre for useful information and links
The following Public Product Recall has taken place. We are recalling Single, Double & King Size Heated Blankets due to a safety concern of overheating and/or risk of fire.
Product Details:
Single Heated Blanket 80x150cm or 'Double Heated Blanket 120x135cm' or 'King Size Heated Blanket 142x150cm'
Order Code: 1424922 or 1424926 or 1424928
Barcode: 2000195575350 or 2000195575374 or 2000195575398
Batch Number: any
We’ve removed these products from sale in all stores and recalling all affected products.
Action Required
Customers are asked to immediately stop using this product and return it to their nearest store, where a full refund will be given.
We apologise that this product did not meet our normal high standards and thank you for
your co-operation.
Purchased In-store?
Return it to your nearest store, where a full refund will be given.
Purchased Online?
Return it your nearest store, where a full refund will be given. Alternatively, contact our customer care team here who will assist you with a courier collection.
Customer services can be contacted on 0331 630 0694. Mon - Thu 9am to 5pm, Fri 8.45am until 4pm.
Contact our customer care team here who will assist you with a courier collection.
Customer services can be contacted on 0331 630 0694. Mon - Thu 9am to 5pm, Fri 8.45am until 4pm.
Tel: 0331 630 0694
Mon - Thu 9am to 5pm
Fri 8.45am until 4pm
Closed Bank Holidays
Visit the Cherry Lane Help Centre for useful information and links
Be the first to know about new collections and exclusive offers.
We understand the importance of accessibility for all of our customers, including those with disabilities. While our website may not currently meet the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, we are actively working towards compliance and constantly seeking ways to improve the user experience for all of our customers.
To that end, we have implemented a variety of accessibility tools provided by third-party app, AppifyCommerce. These tools include features such as keyboard navigation, high contrast mode, font resizing, and alternative text for images read focus, various cursor sizes. We have also incorporated tools to help with visual impairments, such as screen readers and text-to-speech functionality.
In addition to these technical solutions, we have also made a commitment to providing clear and easy-to-understand information on our website. This includes using simple and straightforward language, providing alternative text for images and videos, and including clear and detailed product descriptions.
We understand that accessibility is an ongoing effort and that there may be areas of our website that are not fully accessible. If you have any difficulty accessing our website or have any suggestions for improvements, please contact us at [email or phone number]. We will make every effort to respond to your request as soon as possible and work towards resolving any issues you may have encountered.
We also strive to provide equal access to our products and services, including our online store and customer service channels. So, we are always open to feedback, suggestions, and ideas on how we can continue to improve accessibility on our website and in all aspects of our business.
Our ultimate goal is to ensure that all of our customers, regardless of ability, have a positive and seamless experience when visiting our website and purchasing from our store. Thank you for visiting our store and for your patience as we continue to work towards full compliance with the WCAG guidelines.